We operate from Andora Home London, 63-69 Hattton Garden, London – EC1N 8LE

Yes you can cancel your order within 2 hours in order to receive refunds. Please contact us and we will be happy to assist

We accept returns respecting the following conditions:

  • The item must have been sold on our online store
  • The item should not have been used
  • Returns must be made within 7 days of the return/ exchange request

Please contact us if you require further assistance

Yes we ship internationally, shipping Information can be found here

We accept PayPal, Bank Cards and Internet Banking

Once you have created an account , you can change your payment information by the following steps:

  • Go to settings
  • Select manage my account
  • Select change payment

If you are unhappy with your purchase, our returns policy is outlined and can be found at returns and refunds

To view our delivery options please visit delivery information

We are sorry to hear this! Please email us with proof of purchase and a photo of the damaged object within 48 hours of delivery. We will be more than happy to resolve the issue

Unfortunately we are currently unable to offer this service. Please cancel the order and place a new one with the correct address. Alternatively, in some cases this issue may be resolved with your courier service

Please visit the delivery information for information on shipping

Unfortunately we are currently unable to offer this facility

We offer free UK returns, please refer to the returns label provided with your order. For international returns please contact our team to assist you

Orders are cancelled automatically due to unauthorised transactions. Please contact our team to organise your refund request

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